Rates

Fees & Insurance

Counselling services with a Registered Counselling Therapist (RCT/ RCT-C) or Registered Psychotherapist (RP), are often covered by extended health insurance plans in Nova Scotia. Before your first session at Broad Therapy Services, we recommend reviewing your insurance coverage to understand what’s included. You can do this by:

Checking your benefits booklet, online portal, or calling your insurance provider directly

Asking if “Registered Counselling Therapist” or “Counselling Therapy” or "Registered Psychotherapist" is covered under mental health services

FEES

Initial Consultation FREE

(15-min phone/video call)

This is basically a brief conversation with the therapist to discuss regarding your presenting symptoms, expectations from therapy and to see if it is a good fit. This is also an opportunity for you to ask any questions you may have!

Individual Counselling CAD 175/Hour

(In-Person / Online)

(For 60 minutes). This is an individual counselling session at standard rate.

Individual Counselling CAD 262/Hour

(In-Person / Online)

(For 90 minutes). This is an individual counselling session at standard rate.

Couples Counselling CAD 262/Hour

(In-Person / Online)

(For 90 minutes). This is a couple counselling session at standard rate.

Family Counselling CAD 175/Hour

(In-Person / Online)

(For 60 minutes). This is a family counselling session at standard rate.

Booking Policies

Appointments at Broad Therapy Services are made on a fee-for-service basis, and bookings can be made either online or by contacting us directly. Payments are required immediately after your session, and we accept most credit cards, debit, and e-transfers. You can privately pay for your services or use your extended health coverage if available. Clients typically pay upfront and submit their receipts for reimbursement. However, we do offer direct billing with most insurance providers, depending on your individual policy. We encourage you to check with your insurance company before your first session to confirm your coverage, including session limits and reimbursement rates. Please note: We are unable to refund payments or waive fees if your provider does not cover counselling services, so it’s important to confirm these details ahead of time

Cancellations and Missed Sessions

We understand that things come up and appointments may need to be rescheduled for a later date. You can reschedule your session online or by contacting us directly. However, a minimum of 24 hours’ notice is required to cancel or reschedule an appointment. If less than 24 hours’ notice is given or the appointment is missed, you will be charged the full session rate. This policy ensures that we can offer timely appointments to all clients.

Covered Benefit Providers

Broad Therapy Services is an approved provider for a wide range of insurance companies, university benefit plans, and government-funded programs. Clients typically pay upfront and submit their receipts for reimbursement. We do offer direct billing with some providers to make accessing counselling more convenient. However, we recommend confirming your specific plan coverage and session limits with your provider before your first appointment. We are approved providers with the following:

Medavie Blue Cross

Lumino Health - Sun Life

Manulife

Veterans Affairs (VAC)

Interim Federal Health Program (IFHP)

Canada Life

Department of Justice Victim Services

Non-Insured Health Benefits for First Nations and Inuit (NIHB)

Workers Compensation Board of NS (WCB NS)

Department of Child Services (DCS)

Green Shield Canada

Dalhousie University, Saint Mary’s University (SMU), and Mount Saint Vincent University (MSVU) student and employee benefits.